Fireflies.ai auto-joins meetings, transcribes in 100+ languages, and gives you a searchable archive of every call with AI summaries and action items. AskFred answers questions across your entire meeting history. Used by 500,000+ companies. Free tier: 800 min/month. Pro: $10/month.
Fireflies.ai is an AI meeting assistant that automatically joins your video calls, records and transcribes the conversation, generates AI summaries with action items, and gives you a searchable archive of every meeting. It supports over 100 languages and is used by over 500,000 companies including 75% of Fortune 500 companies, per the official Fireflies website.
Fireflies differs from Otter.ai in several key ways: it supports 100+ languages (vs Otter's English/French/Spanish), it stores meeting recordings and transcripts indefinitely on paid plans (vs Otter's storage limits), and it has stronger conversation intelligence features — sentiment analysis, talk time tracking, topic detection and AskFred, an AI assistant that answers questions about any meeting in your archive.
In 2026, Fireflies added "Talk to Fireflies" — powered by Perplexity AI, this feature lets you ask real-time web search questions during a live meeting without leaving the call. Fact-check a claim, look up a company, check a competitor's pricing — all while staying in the meeting interface.
Auto-join and transcription — Fireflies bot joins any scheduled meeting and transcribes in real time. Supports Zoom, Google Meet, Microsoft Teams, Webex and more.
AI summaries — After each meeting: a structured summary with key points, decisions made, action items and questions asked. Customisable summary formats for different meeting types (sales calls, stand-ups, interviews).
AskFred — Ask natural language questions across your entire meeting archive. "What did our largest customer say about the renewal?" or "What has been discussed about Project X?" Searches across all transcripts to answer.
Conversation intelligence — Talk time percentages per speaker, sentiment analysis, filler word tracking, topic detection. Used by sales managers to analyse call quality across their team.
CRM integrations — Automatically push meeting notes to Salesforce, HubSpot and other CRMs. Available on Pro and above.
100+ language support — The strongest multilingual coverage in the meeting assistant category.
Sales teams wanting automatic CRM updates and call analytics. Remote and hybrid teams needing searchable meeting archives. Global teams with multilingual meeting requirements. Anyone who wants stronger post-meeting intelligence than basic transcription and summaries.
The bot presence in meetings can feel invasive — some clients or candidates object to a "Fireflies Notetaker" appearing as a participant. Accuracy drops with heavy accents and background noise. AI credits for AskFred and advanced features are capped per plan; heavy users hit them before the month ends. Video recording requires Business plan ($19/month) — Pro captures audio only.
Go to fireflies.ai and sign up free (800 minutes storage, 20 AI credits/month). Connect your Google or Microsoft calendar — Fireflies will auto-join all scheduled meetings. Alternatively: invite fred@fireflies.ai to any meeting manually. After the meeting: receive the transcript and summary by email and in your dashboard.
Warn participants about the bot. The "Fireflies Notetaker" appearing as a meeting participant can surprise or concern people who did not expect to be recorded. In most jurisdictions, consent to recording is required. Consider adding a note to calendar invites or announcing at the start of calls that the meeting is being recorded and transcribed.
Manage AI credit usage. AskFred and advanced summaries consume AI credits that are capped even on paid plans. If your team uses AskFred heavily, monitor credit consumption in the first week to estimate whether your plan allocation will last the month.
Fireflies.ai was founded in 2016. Per the official Fireflies website, the platform is used by over 500,000 companies and claims 75% of Fortune 500 companies as customers. Transcription accuracy is reported at approximately 95% in optimal conditions by multiple independent sources. The platform supports 100+ languages for transcription, per official documentation. AskFred is powered by Fireflies' own AI search system; Talk to Fireflies uses Perplexity AI for real-time web search, per official blog announcements.