AI that handles real phone calls — inbound customer service, outbound reminders, appointment booking, lead qualification. Sub-400ms latency. 24/7. Any language.
Voice agents vs voice tools: Voice tools (ElevenLabs, Whisper, Murf) generate or transcribe audio. Voice agents have conversations on the phone — they listen, respond, take actions, and complete tasks. Different category, different use cases.
For Indian language voice agents: see Sarvam AI for TTS/STT in Hindi, Tamil, Telugu, and 7 other Indian languages. For voice cloning: ElevenLabs. For transcription: OpenAI Whisper.
WhatsApp + voice agents: For businesses handling customer calls on WhatsApp, WA.Expert's AI Integration combines WhatsApp chatbots with voice workflows — keeping all customer communication in one place.